Samsung Electronics User Manual Translation
Besides English and Simplified Chinese, client wanted their products to be localized into other languages, such as Vietnamese, Indonesian, Thai, Kazakh, Russian, Ukrainian etc.Download Case Study
Samsung Electronics is a South Korean multinational electronics company with assembly plants and sales networks in 61 countries and employ around 221,000 people. Samsung is the world’s largest mobile phone maker and world’s second-largest semiconductor chip maker. It has been the world’s largest television manufacturer since 2006 and the world’s largest maker of LCD panels for eight consecutive years.
The client has the largest volumes of user manuals that need updating within the shortest turnaround time so as to meet the varying market demands. Besides English and Simplified Chinese, Samsung wanted their products to be localized into other languages, such as Traditional Chinese, Vietnamese, Indonesian, Thai, Kazakh, Russian, Ukrainian, etc. DTP expertise was also essential in the project as there were large quantities of document typesetting need involved.
A team comprising elite linguists, graphic designers and DTP specialists was assigned to the project. To deliver high-volume translation in short turnaround, ICTLIZ deployed a streamlined workflow that goes as follows:
1) Linguistic checkup.
Review source files, reference material and instructions to make sure they are understandable.
2) Project management.
Identify what needs to be translated and assign segmented tasks to respective professionals.
Translate with proper instructions, references and glossaries provided.
Make sure the translation is consistent with existing deliverables under the style guide.
5) Quality assurance.
Check for font errors, graphics and icons problem, layout issues, etc.
Make sure XML and INX files are in good condition, with no corrupted characters or messed format.
After the translation was confirmed by the client, the typesetting process began, generating the PDF files for the final proofreading before the delivery.
Read Also: Simplified Chinese Translation Services
The Samsung user manuals were launched timely and hit their target markets successfully. The consistent translation and DTP work quality tied Samsung as one of the most loyal client of ICTlIZ.
ICTLIZ.com is a leading information communication technology translation and localization company with over 10 years of experience providing world class ICT language solutions for global business partners. Not only do we manage language translation, we also take a major percentage of the earnings to invest in localization technologies, and, thanks to these strategic efforts, a comprehensive localization capability has been developed within ICTLIZ.com. These efforts make us stand out from the ordinary translation agencies and help greatly envision what the landscape of the translation and localization industry could be like in very foreseeable future.
Take a look at how we helped our client by localizing their project for Chinese language. Click here to read the complete case study
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I will use CCJK in the future and I would definitely recommend them to anyone looking for language translation services.
Kim ClarkMarketing Manager, EnBIO
I appreciate all your hard work on this. We will definitely use your company again in the future.
Your service was excellent. I had native language speakers review the finished content and they informed me the quality was excellent. I will definitely be using your service in the future.
The first proofs were the final documents. We had no changes. This is our 2nd time using this vendor and we will use again. Thanks!
SherryManager Marketing Dept.
We are extremely happy that it was such a quick translation, as well your quick response at all moments! Great Service. We will for sure be using your services in future. Thank you!
Aida MajzoubExecutive Assistant
Your service is great and we are very happy to work with you. We will send you in the next time some new work.
Great experience all around. Very good work and service. I would highly recommend them.
Rick WongThe Dohring Company & MarketSurveys
Thank you so much (and also to the translators). It’s been such a pleasure working with CCJK. I will definitely recommend it to anyone that would require translation services.