ccjk | FAQs

Frequently Asked Questions

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General Queries

Want to know about our payment methods? Here is all you need to know.

CCJK is a globally known China-based company with multiple offices in China and other countries including United States,Spain, and Pakistan. For details, you can visit our Global Network page at https://www.ccjk.com/global-network.

Founded in the year 2000, CCJK is a global translation company with operations in the Asian Pacific region, Europe and America. We translate over forty million words a year for businesses in every sector, with clients including names like Airbus, Cybex, Jebsen, Siemens, Kienbaum, and Xrite. With a global network of 6,000 plus professional translators, we have extensive experience translating across a wide range of language combinations and industry specialism.

  • Launched in 2000
  • Operations in 5 continents
  • Clients in over 60 countries
  • A global network of 6,000+ professional translators
  • 120 plus languages
  • 2000+ loyal clients

CCJK is able to provide the most precise and in-context translation services with ultra productivity in a range of widely spoken languages across the globe, which include but are not limited to: Arabic, Asturian, Bengali, Bulgarian, Burmese, Catalan, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hmong, Hungarian, Indonesian, Italian, Japanese, Kazakh, Khmer, Korean, Lao, Latvian, Lithuania, Malay, Malayalam, Norwegian, Persian(Farsi), Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Somali, Spanish, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Uzbek and Vietnamese.

We provide a one-stop solution for all your translation needs. Our team of skilled and qualified translators covers over 22 industries including Business and Finance, Education, Life Sciences, Automotive, Manufacturing, Marketing, Film and Media, Technology, Medical, Engineering and Technical, Travel and Tourism, Travel and Tourism, Legal, Cosmetics and Beauty, Agriculture, E-learning, Fashion, Gaming, Oil and Gas and many more.

Whether you have any queries or you want to get a free quote, you can simply contact us @ https://www.ccjk.com/contact/..

If you want to sign up as a translator with CCJK, all you need to do is visit https://www.ccjk.com/join-us, fill out the form and hit the Join Now button to submit the form. Alternatively, you can send us an email to rm@ccjk.com. One of our representatives will get in touch with you soon and help you get started.

CCJK assures the quality of translations by applying proven quality assurance and quality control procedures, as well as stringent project management principles. Additionally, we provide FREE sample translations of your text before you place an order. This sample translation will give you a perspective view of our translation quality and style. Sample text translations are typically completed within 24 hours.

When translation and the subsequent editing are done, we will immediately send the translated work to your designated contact email address. You may also contact the project manager and find the particular order and download the translation.

Translation

Learn about CCJK’s translation process.

Our translation process is very simple and includes 4 easy steps.

Contact Us

Fill the form on either our Contact Page at CCJK.com/contact or Get Free Quote at CCJK.com/free-quote. Attach the source files and tell us your exact expectations in the description box.

Receive the quote.

In the shortest turnaround, we will send you back a detailed quote with no obligation attached but an estimated delivery time.

Project starts.

You may decide whether to award us the order and once we get affirmative confirmation, the project will be initiated immediately.

Get the translation.

The translated document will be sent back to you after being edited by a second editor, whose sole mission is to ensure the language precision and clarity of the translation.

We employ a combination of full-time and part-time professional native freelancers and graduates in linguistics. Rest assured that your project will be translated by skilled, experienced and industry-specific translators.

Yes. Our translators translate directly into the source document and we are able to maintain the formatting and style of your document with the assistance of our desktop publishing specialists.

We typically assign only one translator per source language to ensure consistency of style and terminology. However, if the document size and turn-around time require more than one translator, special measures are taken to use common glossaries, common databases, as well as the expertise of a translation coordinator, all to ensure consistency of the document.

Yes, you can! You may contact our project manager to check your order’s progress. We will also deliver periodic progress reports on your project by email.

Yes, you can still ask for further editing of the translation we have delivered even when the order is already concluded, but added words that need translating might be charged for.

Here at CCJK, we accept all file formats. Thus, you don’t have to worry about converting your files into any specific format before sending us for translation. Moreover, you can customize your order by designating any readable format of the file that you want us to deliver in. The most common formats include but are not limited to DOC, DOCX, PDF, XLSX, XLSM, XLSB, XLS, HTM, HTML, MHT, MHTML, XML, TTX, TXML, etc.

Turn-around time can vary based on the workflow as well as on the complexity of the job itself, especially in the case of multilingual projects. On average, our translators translate around 3000 words per day. If you have any questions, please contact us to inquire.

Certainly yes! At CCJK, we have the required resources and expertise to complete your translation projects always on time. Even if you have some extensive projects with tight deadlines, we can assign 2 or more translators and ensure timely completion without affecting the quality.

No, your original documents are not required for translation. You can simply send us a scanned copy of your documents through email.

Pricing

Learn about our pricing plans here.

The price depends on your target language, chosen industry and actual length of your project. We usually charge on a per-word basis. For details, you can contact us at ccjk.com/contact.

No we don’t. We aim to provide our clients with an outclass experience and offer upto 3 revisions for free.

Certainly yes! We do offer exciting discounts on different projects depending upon their details. If you want to know more about the discounts, you can contact us any time.

Yes. Here at CCJK, we have different pricing plans and packages to meet the needs of different clients. You can choose Standard, Professional or Professional Plus package as per your requirements. For more details, you can contact us at ccjk.com/contact.

For a quick convenient quote, ‘Get Free Quote’ button is added at the head banner of all web pages on our site. All you need to do is click the button, fill in the required fields of the form that appears and hit the send button so that we can provide you with a competitive quote as per your project requirements.

In order to determine the cost of your project, we need the required source and target languages, the services you need, your expected deadline and the source document(s) for translation. In the event that the document(s) is/are not available, we need an estimated or accurate word count if possible. Without the source file(s), we are not able to provide an accurate quote that accounts for all variables, such as file format, layout, repetitions, specialized terminology, etc.

Yes, we do. In case you have some urgent translation need for an extensive project, we do charge extra. The urgent fee is reasonable and depends on the project details. For further information, you can contact our sales team any time you want.

Payment

Want to know about our payment methods? Here is all you need to know.

We accept payments via bank transfer, wire transfer and Paypal.

We prefer payments in US Dollars but we do accept other currencies as well.

Yes. We take payments in advance for all translation projects. If you have any queries or need some information prior to placing your order, we are more than happy to help. Contact us at CCJK.com/contact and get all your questions answered in a while.

No, once you have placed the order and our team has started working on it, you cannot get a refund.

Privacy

Your privacy is our priority.

We understand the importance of proprietary information being treated as CONFIDENTIAL. If requested, CCJK will sign a non-disclosure agreement in order to assure the confidentiality of the document to be translated. All documents are stored in a secure environment and no proprietary information is ever released to any person or entity that is not bound by our non-disclosure agreement.

We, at CCJK, pay special attention to your privacy. Your data is completely secure with us and we don’t share any of your information with any third party.

What People Say About Us

Over 95% of our clients recommend our language services to others

With nearly two decades of experience, CCJK’s quality centric approach and professional services have earned it the reputation of the most trusted language service provider across the globe.

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