Case Study—Chinese with American accent Audios Transcription
Client asks us for help in transcribing all details with few omissions. Obvious, it brought great challenges to our job even for native Chinese speakers.Download Case Study
Three audios are included in the transcription projects, which each last 30 to 40 minutes of .These videos are in poor quality and bring with background noise, especially buzzing over every entire audio. Besides, transcriptions are urgently required for use, only one and a half days as delivery time. So the balance is a must between quality & time.
As referred, sound affect is so poor. Besides, topics are about strong dispute & have something with law. The most challenging thing is, one speaker is American who speaks Chinese brokenly and sometimes talks a series of English mixes with little Chinese vocabularies. So it will spend more time than usual videos.
But the client asks us for help in transcribing all details with few omissions. Obvious, it brought great challenges to our job even for native Chinese speakers.
For most of transcription materials, rules will be followed as below: 1. Everything will be kept, not only what we can heard of, but also others will be marked, such as interjections, hesitations and breaks.
2. If there have several unintelligible words in audio, the transcriptionists are not allowed to ignore the speech. It is required to mark “unintelligible” in the script.
3. When a person obviously mispronounces a word, the word must be spelled correctly and then add a memo in the script.
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1. CCJK transcription project manager allocated the total 3 audio files to native speakers with fair English level.
2. For each of them, time code should be added in every 1 minute (could be customized) & strict rules will be carried on to ensure the quality.
3. CCJK performed a rigid work process: all transcriptions undergo a two-stage process. All of the audio files are transcribed by an experienced transcriptionist and reviewed by a second one.
4. The files are arranged well and delivered to our customer on time.
5. Follow-ups & feedbacks.
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I will use CCJK in the future and I would definitely recommend them to anyone looking for language translation services.
Kim ClarkMarketing Manager, EnBIO
I appreciate all your hard work on this. We will definitely use your company again in the future.
Your service was excellent. I had native language speakers review the finished content and they informed me the quality was excellent. I will definitely be using your service in the future.
The first proofs were the final documents. We had no changes. This is our 2nd time using this vendor and we will use again. Thanks!
SherryManager Marketing Dept.
We are extremely happy that it was such a quick translation, as well your quick response at all moments! Great Service. We will for sure be using your services in future. Thank you!
Aida MajzoubExecutive Assistant
Your service is great and we are very happy to work with you. We will send you in the next time some new work.
Great experience all around. Very good work and service. I would highly recommend them.
Rick WongThe Dohring Company & MarketSurveys
Thank you so much (and also to the translators). It’s been such a pleasure working with CCJK. I will definitely recommend it to anyone that would require translation services.