Sales is a professional which make you success through communication
1. Prepare an attractive opening remark with great care.
A good start is half of the success. Usually the information the clients get in the beginning is much more than that is gotten later on, and it gives deeper impression. Therefore, you can chat with the clients for a while to create a harmonious atmosphere at first.
One of the most effective ways to attract the client is to make them know what benefit they can get from your products or service. Then the client will realize you have paid attention to their interest and needs and will be willing to continue the talk with a happy feeling.
2. Come up with question when talking with the clients.
Asking questions is a useful way that can arouse the clients’ buying desire. By asking questions, we can get a clue about what the client think and their intention, then we can know better about them and make the conversion much easier for you to control it. But remember that there are some tips about the question asking. For example, you should ask questions whose answers will be positive so that the client will feel comfortable.
3. Give praise to your clients.
Carnegie once said that one of the weaknesses for human being is that we all want praise from others. Sales person should take advantage of this mental character, for It will be easy to get a close touch with the clients if you start the conversion with praise for them. Of course, praise is not flattery; it should come with sincerity at proper time. Otherwise the client may feel repulsion for your words. Try to master this skill and you will gain more from it!
4. Find the key word which touches the heartstrings of the clients.
There is no doubt that lots of sales person is good at talking with others, but only a few can get orders from the clients. What’s the reason? The successful ones know the key word which will make the clients feel interested. The key word may be very simple, but it plays a most important role in the conversion. Therefore, learn more about your clients and eventually you will get a idea about the key.
5. Do not speak negative words forever.
General speaking, people will feel depressed when hearing some negative words or remarks. A good sale person is always cheerful, optimistic and easy-going; he/she will speak with smiles which make others feel comfortable, resulting in a happy and smooth conversion.