Travel and tourism industry, characterized by the increasingly fierce competition between players from different countries and regions, also comes within our range of localization services. To attract more customers and gain higher customer satisfaction, players in this sector need to extend their services globally to tourists from around the world. In doing so, it is of critical importance to deliver to customers the most unforgettable and personalized experience in their native languages.
CCJK's travel and tourism solution team understands every issue you need solve to excel in this industry, from linguistic nuances, cultural differences to religious implications. By helping you communicate correctly and fluently with customers from different countries, we enable you to improve customer retention and maximize your sales and profitability. In addition, we can quickly expand the specialist team to address large inbound projects that require short turnaround time, including tourist guide, instruction manual and major website etc.
By delivering accurate and consistent translation, we:
Travel and Tourism Expertise
We provide solutions for travel and tourism industry in the following fields:
Case Study - Travel & Tourism
In this highly competitive industry, it's of paramount importance to improve customer experience constantly to retain their loyalty and satisfaction. Localization is obviously an effective way to help achieve this objective. In Millennium Hotel project, the client benefited a lot from our quality localization services, which help them adapt their services to the specific languages and cultures of customers across the world. According to the client's statistics, the click through rate for their website surged by almost 300% with reservations increasing significantly after the client implemented the multilingual versions of their website. With our proven expertise in the localization business, we were able to deliver quality translations and give helpful advice on how to make their website more attractive to the audience who speaks that specific language. For this project, we were mainly assigned tasks to localize the client's official website and marketing leaflets. Special translation tools were used to maintain the layout of the original web pages seamlessly. Additionally, in order to deliver a style specific to travel and hospitality writings, we choose translators and editors familiar with this industry to participate in the project. These, combined with the concerted effort of a professional and dedicated team, contributed to a set of productions that help the client realize their objective to expand the customer base. So far we have completed more than six projects relevant to the industry, including Leading Hotel, Val Gardena and Intercontinental Hotels & Resorts.