Bilingual Reading

ID

English (US)

Chinese Traditional (繁体中文)

1

Welcome to the Information Technology Survey! You will be asked up to 10 questions at the start of the survey to determine if you are eligible to participate in this survey. The results of this survey will be used by IT decision-makers to improve the products and services they provide, so your participation is extremely important. After answering the questions on each page, please be sure to click the ‘Continue’ button at the bottom of the screen. This survey takes about 20 minutes to complete. Thank you again for your participation! 歡迎參與資訊技術調查!調查開始前將會詢問您最多 10 個問題,以確定您是否符合參與本調查的條件。IT 決策者將利用本調查結果來改善其供應的產品及服務,因此您的參與非常重要。回答每個頁面的問題之後,請確保按一下螢幕底部的「繼續」按鈕。完成本調查需要約 20 分鐘的時間。再次感謝您的參與!

2

Please rate your overall satisfaction with *Substitute1*. 請評價您對 *Substitute1* 的總體滿意度。

3

How likely would you be to recommend *Substitute1* to others with similar data management needs? 您向具有類似資料管理需求的其他人推薦 *Substitute1* 的可能性有多大?

4

How likely is your company to purchase *Substitute1* data managment products or services in the future? 0 = Extremely Unlikely 10 = Extremely Likely 貴公司未來購買 *Substitute1* 資料管理產品或服務的可能性有多大?0 = 極不可能 10 = 極有可能

5

The following set of questions refer to your satisfaction with different aspects of your experience with *Substitute1*’s storage-related information infrastructure and management solutions that you have purchased and installed in your company. Storage-related technology includes storage hardware, networked storage hardware, storage management software, data protection and replication, and storage virtualization. Please rate your satisfaction with *Substitute1* in the areas listed below, where 0 = Extremely Unsatisfied and 10 = Extremely Satisfied . 下一輯問題是關於您對貴公司所購買並安裝的 *Substitute1* 與儲存相關的資訊基礎結構和管理解決方案在各方面的體驗滿意度。與儲存相關的技術包括儲存硬體、網路儲存硬體、儲存管理軟體、資料保護和複寫、以及儲存虛擬化。請評價您對 *Substitute1* 在下列各方面的滿意度,其中 0 表示極不滿意, 10 表示極其滿意。

6

Storage hardware products 儲存硬體產品

7

Storage software products 儲存軟體產品

8

Uptime/Availability 執行時間/可用性

9

Integration across products 跨產品整合

10

Multi-vendor storage interoperability 多個供應商儲存體之間的交互操作性

11

Ease of software licensing 軟體認證的方便性

12

Storage-related professional services 與儲存相關的專業服務

13

Storage-related on-site customer service/support 與儲存相關的現場客戶服務/支援

14

Storage-related remote support services 與儲存相關的遠端支援服務

15

Ability of professional services to deliver solutions on time 透過專業服務準時交付解決方案的能力

16

What can *Substitute1* do to improve the overall management of its relationship with your company? 為了改善與貴公司關係的整體管理,*Substitute1* 可採取哪些措施?

17

Storage-related account management 與儲存相關的客戶管理

18

Storage-related sales support/systems engineer/pre-sales resources 與儲存相關的銷售支援/系統工程師/售前資源

19

Is a company that is consistently innovative 是一家不斷創新的公司

20

Effectiveness of online support tools 線上支援工具的有效性

Industry

General

Subject

General

Product

General

Our Task

TEP (translation, edition, proofreading)

Source File Format

Excel

Skills Involved or Tools Used

Transee, DTP