Bilingual Reading

ID

English (US)

Chinese Simplified (简体中文)

1

Welcome to the Information Technology Survey! You will be asked up to 10 questions at the start of the survey to determine if you are eligible to participate in this survey. The results of this survey will be used by IT decision-makers to improve the products and services they provide, so your participation is extremely important. After answering the questions on each page, please be sure to click the ‘Continue’ button at the bottom of the screen. This survey takes about 20 minutes to complete. Thank you again for your participation! 欢迎参与信息技术调查!调查开始前将会询问您最多 10 个问题,以确定您是否符合参与本调查的条件。IT 决策者将利用本调查结果来改善其供应的产品及服务,因此您的参与非常重要。回答每个页面的问题之后,请确保单击屏幕底部的“继续”按钮。完成本调查需要约 20 分钟的时间。再次感谢您的参与!

2

Please rate your overall satisfaction with *Substitute1*. 请评价您对 *Substitute1* 的满意度。

3

How likely would you be to recommend *Substitute1* to others with similar data management needs? 您向有相似数据管理需求的其他公司推荐 *Substitute1* 的可能性有多大?

4

How likely is your company to purchase *Substitute1* data managment products or services in the future? 0 = Extremely Unlikely 10 = Extremely Likely 您公司将来购买 *Substitute1* 数据管理产品或服务的可能性有多大? 0 = 极其不可能 10 = 极其可能

5

The following set of questions refer to your satisfaction with different aspects of your experience with *Substitute1*’s storage-related information infrastructure and management solutions that you have purchased and installed in your company. Storage-related technology includes storage hardware, networked storage hardware, storage management software, data protection and replication, and storage virtualization. Please rate your satisfaction with *Substitute1* in the areas listed below, where 0 = Extremely Unsatisfied and 10 = Extremely Satisfied . 下一组问题将询问您对您公司所购买并安装的 *Substitute1*’s 存储相关信息基础设施和管理解决方案在各方面的体验满意度。存储相关技术包括存储硬件、网络存储硬件、存储管理软件、数据保护和复制以及存储虚拟化。请评价您对 *Substitute1* 下列方面的满意度,其中 0 = 极其不满意 and 10 = 极其满意 。

6

Storage hardware products 存储硬件产品

7

Storage software products 存储软件产品

8

Uptime/Availability 运行时间/可用性

9

Integration across products 与产品的集成

10

Multi-vendor storage interoperability 多厂商存储互操作性

11

Ease of software licensing 软件授权的方便性

12

Storage-related professional services 存储相关专业服务

13

Storage-related on-site customer service/support 存储相关现场客户服务/支持

14

Storage-related remote support services 存储相关远程支持服务

15

Ability of professional services to deliver solutions on time 专业服务能及时提供解决方案

16

What can *Substitute1* do to improve the overall management of its relationship with your company? *Substitute1* 可采取什么措施来改进与您公司关系的整体管理?

17

Storage-related account management 存储相关客户管理

18

Storage-related sales support/systems engineer/pre-sales resources 存储相关销售支持/系统工程师/售前资源

19

Is a company that is consistently innovative 是一个不断创新的公司

20

Effectiveness of online support tools 联机支持工具的有效性

Industry

General

Subject

General

Product

General

Our Task

TEP (translation, edition, proofreading)

Source File Format

Excel

Skills Involved or Tools Used

Transee, DTP