Chinese Audio Interviews Transcription Case Study
Challenges These sound files are in poor quality, but the client still hope to transcribe all speech no matter when it is clear, easy to understand or ambiguous to the full extent. A detailed instruction we have to strictly follow up on transcribing the unclear parts. Thus it brought great challenges to our transcriptionists.
- The transcriptionists must to write down everything someone says, including interjections, hesitations and breaks.
- If there have several unintelligible words in audio, the transcriptionists are not allowed to ignore the speech. It is required to mark “unintelligible” in the script.
- When a person obviously mispronounces a word, the word must be spelled correctly and then add a memo in the script.
- Time code should be added in every 30 seconds.
- The total 15 audios files should be transcribed with 48 hours.
- CCJK transcription project manager allocated the total 15 audio files to our veteran transcriptionists who mastered in audio transcription skills and have never received any complaint from our client.
- We performed a rigid work process to ensure high quality. All transcriptions undergo a two-stage process at CCJK. Each audio file is transcribed by an experienced transcriptionist and reviewed by a second people for time code, accuracy and completeness.
- The scripts are delivered to our client within the agreed timeline and in accordance with the specific instructions.
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